Articles

insert_drive_file Do you offer an up-time guarantee (SLA)?

Yes, we do! We guarantee a minimum up-time of 99.9% for all our services. Depending on an...

insert_drive_file Can I upgrade or downgrade my service?

Most services can be easily upgraded without any downtime. Just take a look at our customer panel...

insert_drive_file Which payment methods do you support?

We currently support iDeal (The Netherlands), Bank Transfer, SEPA Direct Debit and PayPal. To...

insert_drive_file How are domains renewed and what if they expire?

We renew domains using the Auto Renew method - this means that a domain will be automatically...

insert_drive_file Can I get a custom offer or managed service?

Sure! Just get in touch with us and nearly everything is possible. We are happy to provide custom...

insert_drive_file Are you GDPR compliant?

We take the GDPR law very serious, as transparency and privacy is very important to us. We will...

insert_drive_file How do I cancel my service?

By default all our services are based on a monthly contract, which means you will be able to...

insert_drive_file What about a disputes committee?

In the case we are not able to help you with issues or complaints - we are a member of...

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